1.
What file types can I use for my custom picture?
You can use formats such as bitmap, jpeg,
TIFF files. No Word documents, GIF files or other image
formats please. |
2. Can I send
negative or transparency?
Our professional
scanner can scan negative or transparency. |
3. Can I see can
a proof before printing?
Yes, we can send a
proof at A-4 size for your approval on the colour you
can get on the canvas, and of course you need to pay for
the proof of $20.00 and postage. |
4. What do I
need to send to you?
For image file, you can
upload on our website, for photo, artwork, negative or
slide, you can put in a hard backed speedpost envelope
and send it to our office, and keep the receipt for
tracking the delivery of your item. |
5. How
big is the photo/artwork you can scan?
We can
scan photo or artwork, up to A3 size(300x420mm). |
6. Can I get
back my original photo / Artwork /slide /
transparency?
Definitely, we will send your
originals back with the finished product. |
7. What Image
resolution do you require?
300 dpi is
preferred, but lower resolutions may be OK. Files of up
to 7 MB are acceptable but please bear in mind that it
will take longer to upload the file to us. We will
contact you if we have any problems with your file. |
8. Do you offer
discount to photographer or corporation?
We
will give discount, please contact our management at
sales@modernartframing.com.au |
9. Can I reorder
copies?
Normally we store images in your
account file, so when you reorder a copy, the image will
bring out from the account file, and you will get a 30%
discount for reorder. |
10. How do I
take care of the canvas print?
Because we are
using a sprayed laminate on all printed canvas, it is
easy to use just a feather duster or dry cloth to remove
the dust. Don't use water or other chemical or don't put
the canvas print under the sunlight |
11. How quick
can I get the canvas?
Normally it takes 2
weeks to ship out the canvas prints, after getting your
orders and payments, but we do urgent orders, and we
will charge you for the speedy services! |
| |
